Job Overview
Employment Type
Internship
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
inclusive work environment
Job Description
Hellmann Worldwide Logistics is a globally recognized logistics company that prides itself on nurturing a culture where people are at the core of its operations. With a presence spanning over 200 locations worldwide and a family of roughly 10,000 dedicated employees, Hellmann is an industry leader committed to delivering innovative and reliable logistics solutions. The company’s culture is deeply rooted in its core values: Caring, Entrepreneurial, Forward-Thinking, and Reliable. These guiding principles foster an environment where employees are encouraged to be proactive, align with customer-centric goals, and contribute to shaping the future of the logistics industry together.
Joining Hellmann m... Show More
Joining Hellmann m... Show More
Job Requirements
- High school diploma or GED
- Preferred one year of experience in freight forwarding, logistics or supply chain
- Organizational skills
- Ability to manage time and prioritize tasks
- Customer service orientation
- Adaptability to fast-paced environments
- Proficiency with Microsoft Office tools
- Strong communication skills in English
- Basic mathematical skills for calculation
- Ability to stand and walk frequently
- Capability to sit for long periods
- Use of hands and fingers for computer and phone
- Clear speaking and listening abilities
- Visual acuity for computer screen work
Job Qualifications
- High school diploma or GED
- One year of previous experience in freight forwarding, logistics or supply chain preferred
- Completion of any industry related course is an asset
- Strong organizational skills
- Excellent time management and prioritization
- Customer-focused approach
- Adaptable and flexible in high-pressure environments
- Good interpersonal skills
- Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Email and Internet
- Knowledge of world geography, shipping documentation, and Incoterms preferred
- Proficient written and verbal communication skills in English
- Ability to calculate figures such as freight rates, discounts and percentages
Job Duties
- Handles all shipment-level communication between Hellmann and all customers, carriers and vendors
- Escalates all recurring carrier/vendor service issues to the supervisor
- Maintains service relations with customers, carriers, vendors, and other Hellmann offices
- Ensures compliance with all applicable internal and external standard operating procedures and regulatory requirements
- Consults with supervisor prior to agreeing to non-standard services and/or pricing
- Ensures customers are properly set up and maintained in company systems
- Processes shipments in compliance with company standard operating procedures
- Performs credit checks prior to transportation arrangements
- Submits insurance purchase requests upon request
- Verifies and confirms additional charges incurred
- Communicates additional charges to customers promptly
- Obtains and retrieves Arrival Notices
- Creates Broker Arrival Notices and coordinates with Trade Services or Outside Brokers
- Dispatches Hellmann arranged deliveries or communicates with carriers/consignees for non-Hellmann arrangements
- Sends Customer Arrival Notices
- Collaborates with Trade Services for inspections as required
- Ensures carriers and CFS are paid and possess required documentation
- Updates milestone tracking events as required
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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