Peabody Hotels & Resorts

General Maintenance

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $19.00 - $26.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment

Job Description

This job opening is at a distinguished hospitality establishment known for its commitment to service excellence and guest satisfaction. The company operates within the hotel industry, where maintaining high standards of cleanliness, safety, and maintenance is essential to providing an exceptional guest experience. Known for blending traditional hospitality values with modern operational efficiency, this company is dedicated to creating a welcoming and comfortable environment for all guests and employees alike.

The role being offered is a comprehensive maintenance and engineering position crucial to the day-to-day upkeep and operational efficiency of the hotel. This position involves a wide range of responsibilit... Show More

Job Requirements

  • Fluency in job-related English, both verbal and written
  • Ability to provide legible communication and directions
  • Compute mathematical calculations (add, subtract, multiply and divide numbers)
  • Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products
  • Be well-organized and follow instructions
  • Focus attention on details
  • Operate high reach lifts
  • Prioritize tasks and comply with deadlines for work assignments
  • Be a clear thinker and perform well under pressure work assignments
  • Work and perform job functions with minimal supervision
  • Work cohesively with co-workers as part of a team
  • Understand and execute all safety and emergency procedures (for example: fire, crowd control, inclement weather, and bomb threats)
  • Utilize communication equipment (for example: telephones, radios, and beepers)
  • Satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic, and discreet manner
  • In addition, be able to direct/escort guests to various facilities and functions within the hotel
  • Read, write and count effectively and understand diagrams
  • Work with chemicals
  • Maintain regular and punctual attendance
  • Adhere to Peabody grooming standards
  • Exemplify Peabody Service Excellence

Job Qualifications

  • Fluency in job-related English, both verbal and written
  • Ability to provide legible communication and directions
  • Competency in mathematical calculations including addition, subtraction, multiplication, and division
  • Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products
  • Well-organized and able to follow instructions
  • Detail focused
  • Ability to operate high reach lifts
  • Excellent task prioritization and time management skills
  • Ability to think clearly and perform well under pressure
  • Capable of working and performing job functions with minimal supervision
  • Skilled at working cohesively with co-workers as part of a team
  • Good understanding and execution of all safety and emergency procedures including fire, crowd control, inclement weather, and bomb threats
  • Proficient in the use of communication equipment including telephones, radios, and beepers
  • Courteous, empathetic, and discreet communication with guests, management, and co-workers
  • Ability to direct and escort guests to various hotel facilities and functions
  • Effective reading, writing, and counting skills
  • Knowledge of chemical handling
  • Reliability in maintaining regular and punctual attendance
  • Adherence to Peabody grooming standards
  • Commitment to exemplifying Peabody Service Excellence

Job Duties

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Use equipment only as intended
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day
  • Always maintain positive guest relations
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Receive daily work assignments from Director of Engineering/Chief Engineer/General Maintenance Supervisor and review priorities and special projects
  • Organize materials, tools, and equipment to perform daily assignments
  • Maintain timelines and work schedule in accordance with the preventative maintenance program
  • Check work orders and night report for any problems
  • Make rounds checking these problem areas and note any information needed or safety concerns in the hotel
  • Schedule work in accordance with preventative maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office
  • Perform electrical work orders including replacing light switches, resetting circuit breakers, replacing wall plug receptacles, replacing fluorescent light ballasts, replacing electrical solenoid valves, replacing small motors, and using test equipment such as voltage testers and amp probes
  • Perform plumbing work orders including unplugging sinks, toilets, garbage disposals and drain lines
  • repairing or replacing valves
  • replacing washers, gaskets, vacuum breakers, and toilet seals
  • working with different types of pipes
  • Perform preventive maintenance work orders such as monitoring and maintaining laundry and dry-cleaning equipment, kitchen equipment, and guestrooms
  • changing air-conditioning filters and checking HVAC equipment
  • changing or repairing locks
  • checking and test-running emergency generators
  • Perform general maintenance to guestrooms and public areas
  • assist electrician, carpenter, plumber, and painter in all phases of repair work
  • assist other engineering personnel as instructed regarding routine and preventative maintenance
  • maintain cleanliness and organization of work area including requisition, trash removal, and cleanup
  • maintain proper use, cleaning, maintenance and storage of all tools
  • handle chemicals for designated uses/surfaces
  • ensure security of all assigned keys

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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