Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.15
Work Schedule
Day Shifts
Weekend Shifts
Benefits
hourly pay
fully paid medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
uniform provided
Paid training
Parking discount or clipper card
Referral Bonus
cell phone plan reimbursement
Job Description
This job opportunity is offered by a reputable company operating within the aviation sector, specializing in ground operations and passenger services at the San Francisco airport. The company is dedicated to ensuring seamless, safe, and efficient passenger boarding experiences, providing support to airline operations through skilled gate management and customer service agents. They emphasize operational excellence, employee development, and compliance with safety and regulatory standards, making them a leading employer in the airport services industry. The employment for this position is full-time, with a competitive hourly wage starting at $23.15 plus an additional shift premium. The role also offers comprehensive... Show More
Job Requirements
- Fluent English communication skills
- strong verbal and written communication
- computer literacy and fast, accurate data entry
- calmness and solution-focus under pressure
- physical stamina to stand for extended periods and move throughout the terminal
- authorized to work in the U.S. and able to pass a background check and drug screening
- must be available to work at least 4 days per week, including weekends and holidays
- availability for early morning and afternoon shifts
Job Qualifications
- Fluent English communication skills
- strong verbal and written communication
- computer literacy and fast, accurate data entry
- ability to remain calm and solution-focused under pressure
- physical stamina to stand and move throughout the terminal
- authorized to work in the U.S.
- bilingual ability in Japanese preferred
Job Duties
- Train, mentor, and oversee gate agents
- communicate clearly and professionally with different channels
- check paperwork and monitor compliance
- handle delays and irregularities efficiently
- operate gate management systems and scanners
- understand company, airline policies, and TSA regulations
- collaborate with airline teams and fellow agents to ensure smooth operations
- deliver excellent customer service under pressure
- make clear announcements and provide directions
- assist passengers at check-in counters
- verify travel documents and comply with airline and TSA protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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