Gate Attendant/Cashier (PP#3)-3

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $25,014.19 - $31,673.53
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Work Schedule

Weekend Shifts
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Benefits

Part time schedule
Paid Time Off
Equal opportunity employer

Job Description

The City of Galveston, located in Texas, is a vibrant island community with a rich history and abundant opportunities. Known for its beautiful Victorian homes, tree-lined streets, and stunning views of the Gulf of Mexico, Galveston offers a unique blend of small-town charm and modern amenities. As a city with a multifaceted economy centered around tourism, healthcare, marine industries, education, banking, and insurance, Galveston is an ideal place for professionals seeking a dynamic work environment combined with a high quality of life. Residents appreciate the close-knit community atmosphere, minimal traffic congestion, and numerous recreational and volunteer opportunities that contribute to... Show More

Job Requirements

  • Minimum age 18 years
  • reliable transportation required
  • ability to work outdoors for long shifts
  • physical capacity to perform squatting, crouching, reaching, bending, twisting, sitting, standing
  • ability to frequently lift or move up to 20 pounds unassisted and occasionally lift more than 20 pounds assisted
  • ability to read, write, and comprehend written and oral communications
  • willingness to work holidays, weekends, and special events
  • ability to work under pressure and handle challenging guests

Job Qualifications

  • Minimum age 18 years
  • certified tourism ambassador preferred
  • basic math skills to accurately make change
  • knowledge of city policies and procedures
  • familiarity with various city ordinances affecting beach parks
  • understanding of applicable rules and regulations governing public recreation activities
  • excellent customer service skills with ability to communicate effectively using tact and professionalism
  • moderate technological competency
  • ability to act quickly and calmly in emergency situations
  • strong interpersonal skills to establish and maintain cooperative working relationships
  • ability to interact with people of diverse social, economic, and ethnic backgrounds
  • effective verbal and written communication skills

Job Duties

  • Collect fees from customers for entrance into the beach parks
  • accurately make change using cash
  • troubleshoot technical issues as they arise
  • promote good public relations through friendly, helpful, and accurate communication with park guests
  • accurately complete daily reports and any other required forms
  • maintain a neat and orderly work area
  • relay park rules and City ordinances to guests upon entrance into the beach parks
  • assist in the maintenance of the park to include garbage handling and removal, maintenance of restrooms, and the physical appearance of common guest areas
  • field routine and non-routine questions from guests about the beach parks and Galveston Island
  • handle large volumes of guests through the gate while maintaining a high level of customer service and cash handling accuracy
  • work under pressure and with difficult or challenging guests
  • resolve guest concerns when possible and refer escalated issues to the on-duty manager as necessary
  • work effectively with other employees and park guests
  • report to other recreation locations for assistance if requested
  • assist with special projects for all recreation locations
  • support the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior
  • maintain confidentiality of work-related issues and City information
  • perform other duties as required or assigned
  • provide safety and well-being services in the event of an emergency
  • perform all other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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