Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Holiday pay
Job Description
Galveston is a charming island community renowned for its rich history and abundant opportunities, making it an ideal place to live, work, and raise a family. Situated on the Texas Gulf Coast, Galveston blends beautiful beach parks, vibrant local culture, and a welcoming atmosphere that appeals to residents and visitors alike. The city is home to a number of recreational locations where community engagement and public enjoyment are prioritized, supporting a robust quality of life for all. With a strong focus on preserving public spaces and providing exceptional services to its citizens and tourists, Galveston maintains its reputation as an... Show More
Job Requirements
- Minimum age of 18 years
- Reliable transportation required
- Ability to work outdoors for extended periods
- Physical stamina to stand, walk, or sit for 8 or more hours
- Ability to lift and/or move up to 20 pounds unassisted and occasionally more with assistance
- Ability to perform physical tasks including squatting, crouching, reaching, bending, twisting, sitting, and standing
- Ability to read, write, and comprehend written and oral communications
- Must be able to maintain confidentiality
- Must be punctual and dependable
Job Qualifications
- Minimum age of 18 years
- Certified Tourism Ambassador preferred
- Reliable transportation
- Basic math skills to accurately make change
- Knowledge of city policies, procedures, and ordinances
- Ability to communicate effectively verbally and in writing
- Excellent customer service skills
- Ability to act quickly and calmly in emergency situations
- Ability to establish and maintain cooperative working relationships
- Moderate level of technological competency
- Ability to interact with people of diverse social, economic, and ethnic backgrounds
Job Duties
- Collect fees from customers for entrance into the beach parks
- Accurately make change using cash
- Troubleshoot technical issues as they arise
- Promote good public relations through friendly, helpful, and accurate communication with park guests
- Accurately complete daily reports and any other required forms
- Maintain a neat and orderly work area
- Relay park rules and City ordinances to guests upon entrance into the beach parks
- Assist in the maintenance of the park to include garbage handling and removal, maintenance of restrooms, and the physical appearance of common guest areas
- Field routine and non-routine questions from guests about the beach parks and Galveston Island
- Handle large volumes of guests through the gate while maintaining a high level of customer service and cash handling accuracy
- Must be able to work under pressure and with difficult or challenging guests
- Resolve guest concerns when possible and refer escalated issues to the on-duty manager as necessary
- Work effectively with other employees and park guests
- Report to other recreation locations for assistance if requested
- Assist with special projects for all recreation locations
- Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City Staff
- maintains confidentiality of work-related issues and City information
- and performs other duties as required or assigned
- Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services in the event of an emergency
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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