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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $24.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The Game Room is a prominent 5,000-square-foot arcade and family recreation venue located within The Boca Raton's Cloister, an esteemed resort known for its luxurious amenities and exceptional service standards. This highly frequented family-friendly entertainment center offers a vibrant and engaging environment consisting of an arcade, family lounge, foosball room, and shuffleboard court with a total occupancy of 377. The Game Room prides itself on delivering an enriching experience for guests and members of all ages by combining a safe, clean, and enjoyable atmosphere with superior service. The venue integrates seamlessly with other resort facilities, including the Monkey Bar, to... Show More
Job Requirements
- Minimum of 2 years supervisory experience in recreation, arcade, or hospitality environments
- Strong guest-service and problem-solving skills with an emphasis on professionalism and composure
- Demonstrated ability to schedule, train, and motivate hourly staff
- Basic technical knowledge of electronic games, TVs, and Command Center systems
- Experience with supply ordering, inventory management, and vendor coordination
Job Qualifications
- Excellent communication and organizational skills
- Must be available to work nights, weekends, holidays, and peak seasonal periods
- CPR and First Aid certification required or obtained within 30 days of hire
Job Duties
- Supervise and lead daily operations of The Game Room, ensuring it remains safe, clean, and engaging for all guests and members
- Monitors weekly staff schedules, adjusting for business needs, private events, and peak occupancy periods
- Oversee opening and closing procedures, including powering on/off all games, concession equipment, lighting, and audio-visual systems
- Conduct regular walkthroughs to ensure all arcade machines, TVs, and furnishings are functional and meet presentation standards
- Supervise concession operations, ensuring attendants follow the prescribed procedure and clean the machines nightly
- Communicates with management for ordering and inventory of napkins, cups, cleaning supplies, and concession items, ensuring par levels are maintained
- Maintain secure records and accountability for luxury retail items, including board games, pool cues, cue bags, and premium ping-pong paddles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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