Minnesota Frost

Game Presentation & Fan Experience Manager

Saint Paul, MN, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Flexible work hours
Professional development opportunities
Employee assistance program

Job Description

The Professional Women’s Hockey League (PWHL) is a pioneering organization formed out of a shared passion to empower and redefine women's hockey. Born from a collective vision to break barriers and foster a spirit of inclusivity and excellence, the league seamlessly merges grit with grace and speed with style. Its mission extends beyond the ice rink, striving to eliminate all forms of discrimination while uplifting every athlete who contributes to this dynamic sport. The league is committed to bold and innovative growth strategies, continually pushing the boundaries to inspire not only current players but also generations of young women worldwide... Show More

Job Requirements

  • Strong organizational skills with attention to detail
  • Ability to take direction and work collaboratively within a team environment
  • Excellent communication and collaboration skills with ability to work across departments and with external vendors and partners
  • Flexibility to work evenings, weekends, and travel as required
  • Candidate must be able to work a hybrid of remotely and on-site
  • Background check upon hiring
  • Commitment to equal employment opportunity and anti-discrimination practices

Job Qualifications

  • Minimum 4 years of experience in live event production, sports entertainment, or game presentation
  • Proven ability to lead large-scale event productions from concept to execution including scripting, show calling, and cueing technical elements in a live setting
  • Experience managing and motivating event day staff and talent under pressure
  • Strong understanding of in-venue entertainment technologies including audio, video, lighting, and control room operations
  • Creative mindset with sharp eye for storytelling, pacing, and emotional impact
  • Familiarity with sponsorship activations, community engagement initiatives, and fan-facing promotions

Job Duties

  • Lead the end-to-end development and execution of game day production materials for all home games including run of show, host and public address system scripts, timing sheets, and broadcast coordination notes
  • Manage a seasonal game day team of approximately 15-25 staff members including control room operators, in-arena hosts, PA announcers, DJs, hype teams, and game day assistants
  • Facilitate pre-game rehearsals and production meetings to ensure alignment across departments and readiness for live execution
  • Oversee all in-game entertainment and presentation elements including video, lighting, audio, graphics, and live talent integration
  • Work closely with Hockey Operations team to schedule and execute special presentations, ceremonial puck drops, and league-driven initiatives
  • Coordinate with social media, content, and broadcast teams to ensure unified storytelling across platforms
  • Manage the fan experience operating budget ensuring optimal resource allocation and fiscal responsibility
  • Oversee execution of all in-game sponsored content, activations, and contests ensuring full delivery of all contracted sponsorship assets
  • Develop and manage promotional features per season to meet sponsor objectives and enhance in-game experience
  • Collaborate with local organizations and community partners on theme nights, unity initiatives, concourse activations, in-arena recognition, and video board storytelling
  • Create and deliver custom fan experience packages such as zamboni rides, youth intermission games, high-five tunnels, and on-ice ceremonies
  • Partner with ticketing and group sales teams to support fan retention strategies through personalized in-game experiences
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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