Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Meal Allowances
Job Description
The Millennium Biltmore Hotel Los Angeles is a historic luxury hotel located in the heart of downtown Los Angeles. Renowned for its stunning architecture, elegant interiors, and rich history dating back to 1923, the Biltmore offers a prestigious setting that blends classic charm with contemporary amenities. As part of the Millennium Hotels and Resorts group, the Biltmore provides guests with sophisticated accommodations, exceptional dining experiences, and premier event venues ideal for weddings, conferences, and high-profile gatherings. The hotel emphasizes high standards of guest service and professionalism, fostering a work environment that values teamwork, dedication, and hospitality excellence.
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Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in hotel or related field
- Ability to work flexible and long hours
- Capability to perform very heavy work involving lifting 50 pounds frequently and/or 20 pounds constantly
- Ability to stand for the entire shift
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Must attend all required meetings and trainings
- Comply with hotel standards and regulations
- Maintain personal grooming and uniform standards
- Ability to maintain confidentiality
- Demonstrate initiative and problem-solving capabilities
Job Qualifications
- High school diploma or equivalent
- At least 1 year of progressive experience in a hotel or related field
- Experience in food preparation, bar service, and customer service
- Familiarity with hotel and restaurant settings
- Ability to multitask and prioritize
- Effective communication skills
- Ability to handle guest and employee concerns
- Knowledge of beverage preparation and portion control
- Willingness to cross-train in other hotel areas
- Commitment to maintaining confidentiality
- Demonstrated initiative and problem-solving skills
Job Duties
- Effectively communicate verbally and written with employees and guests
- Listen to and clarify concerns raised by employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Approach encounters in an attentive, friendly, courteous, and service-oriented manner
- Attend hotel required meetings and trainings
- Maintain regular attendance in compliance with hotel standards
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Maximize productivity and assist in problem-solving
- Handle problems by anticipating and preventing issues
- Understand and apply complex information to meet objectives
- Cross-train in other hotel areas
- Maintain confidentiality of information
- Show initiative by anticipating guest or operational needs
- Perform duties as requested by management
- Be attentive, friendly, helpful, and courteous at all times
- Receive all liquor, beer, and wine from storeroom daily
- Maintain cleanliness of bar, refrigerators, and service areas
- Replenish liquor, beer, and wine during shift
- Be familiar with beverages and hotel mixing portion control
- Assist in opening and closing side-work
- Ensure cleanliness and tidiness of bar or lounge areas
- Assist in maintaining beverage cost
- Follow procedures in serving alcohol responsibly
- Retrieve food items from kitchen and deliver to customers
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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