Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $61,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Flexible Schedule
Employee Discounts
Opportunity for advancement
Positive work environment
Community involvement
Job Description
Pizza Ranch Inc., founded in 1981 in Hull, Iowa, started as a single fast-casual restaurant specializing in pizza, chicken, salad, and dessert buffet. Over the years, this franchise has expanded to over 220 locations across fifteen states, becoming a well-known name in the casual dining industry. Pizza Ranch emphasizes not only quality food and exemplary service but also a unique vision and mission that set it apart from many other restaurants in the sector. Their Vision is "To glorify God by positively impacting the world," while their Mission is "To give every guest a legendary experience." These guiding principles reflect... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience preferred
- Experience with customer service roles
- Basic computer and POS system proficiency
- Strong organizational skills
- Ability to communicate effectively with guests and team members
- Ability to handle multiple tasks and projects simultaneously
- Willingness to work flexible hours including nights and weekends
Job Qualifications
- Strong management and relationship building skills
- Able to work with computers and POS system
- Highly self-motivated
- Must have a high sense of urgency in providing an excellent level of service and follow through
- Strong detail orientation with demonstrated proficiency in both planning and execution
- Ability to oversee multiple detailed projects and manage change effectively
- Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation
- Excellent oral and written communication skills
- Effective interpersonal skills with the ability to influence and lead others
- Results oriented
- Ability to prioritize rapidly with strong critical thinking skills and excellent decision-making and analytical skills
- Ability and willingness to work nights and weekends, as needed
Job Duties
- Manage all aspects of staffing, scheduling, and training of FunZone Attendants
- Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly
- Ensure events and party details are executed accurately and on time
- Merchandising and inventory control of Redemption Center
- Order and manage party supplies and redemption inventory
- Develop and implement post-event and post-party follow up and referral process
- Ensure courteous customer service and respond to guest questions, complaints, and/or requests
- Maintain elevated level of knowledge of FunZone systems and games
- Ensure completion of FunZone game and counter cleaning protocols
- Minimize game downtime by ensuring completion of necessary maintenance and service
- Ensure maintenance of the overall appearance of the FunZone
- Increase FunZone visibility and awareness including a consistent presence on social media outlets
- Develop thorough understanding of the reporting system to ensure FunZone profitability
- Build community engagement by partnering with other organizations and businesses
Job Qualifications
Experience
Mid Level (3-7 years)