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Park Lawn Corporation

Funeral Ambassador

Madison, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Financial assistant programs
Robust health and welfare plans
Savings account options
Rich 401k and Roth retirement plan options with company match
Variety of vacation
Personal Days
sick days
Employee discounts on services, merchandise, and property

Job Description

Cress Care and Cremation is a reputable funeral service provider with multiple locations including University, Sun Prairie, and Speedway. The company is renowned for its commitment to honoring families and individuals with respect and dignity during their most difficult times. They have cultivated a strong culture rooted in honesty, integrity, and ethical behavior, ensuring that every interaction is handled professionally and with care. Cress Care and Cremation stands out as a leader in the funeral and cemetery profession, offering comprehensive services that address the needs of families with empathy and professionalism. With a team of dedicated experts, they emphasize personal... Show More

Job Requirements

  • Valid state issued driver's license in good standing and acceptable driving record
  • no prior experience required
  • able to read, write and speak English fluently
  • attend and perform work in a professional and courteous manner in accordance with the employer's requirements

Job Qualifications

  • Valid state issued driver's license in good standing and acceptable driving record
  • no prior experience required
  • able to read, write and speak English fluently
  • bilingual is a plus
  • attend and perform work in a professional and courteous manner in accordance with the employer's requirements
  • demonstrated willingness to participate in growing market share through personal community involvement
  • ability to communicate effectively with internal and external customers
  • ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
  • ability to actively respond to the requests of the client families and their guests
  • tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
  • maintains a positive attitude and working environment through organization and communication
  • ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment
  • ability to work independently with little or no supervision

Job Duties

  • Greets and directs client families and their guests to the correct chapel in which services are being held
  • directs visitors to guest book and distributes memorialization materials as needed
  • answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
  • receives and places flowers in chapels
  • ensures refreshments are available to client families and their guests
  • ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services
  • oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession
  • assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home
  • actively serves as an ambassador of the business in the community to build trust and loyalty
  • represents the business in a professional, honest and ethical manner at all times
  • maintains a professional personal appearance and demeanor while performing duties or representing the business
  • other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.