Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Flexible
Benefits
Financial assistance programs
Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Job Description
Horan and McConaty is a respected leader in the funeral and cemetery services industry, widely recognized for its dedication to providing compassionate and high-quality care to families during their most difficult times. Established with the core values of respect for the family, the profession, and the individual, this company prides itself on maintaining a strong work ethic and fostering a collaborative, supportive work environment that empowers its employees to grow both personally and professionally. Known for its community roots and commitment to honoring the memories of loved ones with dignity and respect, Horan and McConaty offers a rewarding career path... Show More
Job Requirements
- Valid state issued driver’s license in good standing and acceptable driving record
- No prior experience required
- Able to read, write and speak English fluently
- Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements
- Demonstrated willingness to participate in growing market share through personal community involvement
- Ability to communicate effectively with internal and external customers
- Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- Ability to actively respond to the requests of the client families and their guests
- Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
- Maintains a positive attitude and working environment through organization and communication
- Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment
- Ability to work independently with little or no supervision
Job Qualifications
- Valid state issued driver’s license in good standing and acceptable driving record
- No prior experience required
- Ability to read, write and speak English fluently
- Bilingual is a plus
- Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements
- Demonstrated willingness to participate in growing market share through personal community involvement
- Ability to communicate effectively with internal and external customers
- Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations
- Ability to actively respond to the requests of the client families and their guests
- Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
- Maintains a positive attitude and working environment through organization and communication
- Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment
- Ability to work independently with little or no supervision
Job Duties
- Greets and directs client families and their guests to the correct chapel in which services are being held
- Directs visitors to guest book and distributes memorialization materials as needed
- Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
- Receives and places flowers in chapels
- Ensures refreshments are available to client families and their guests
- Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services
- Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession
- Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home
- Actively serves as an ambassador of the business in the community to build trust and loyalty
- Represents the business in a professional, honest and ethical manner at all times
- Maintains a professional personal appearance and demeanor while performing duties or representing the business
- Other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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