Optimized Waste Removal

Full Time - Valet Trash District Manager

Houston, TX, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $16.50
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Work Schedule

Flexible
On-call
Split Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
remote work options
vehicle allowance

Job Description

Our company is a rapidly growing service organization dedicated to providing high-quality valet trash and recycling collection services primarily to apartment communities. We pride ourselves on cultivating a culture grounded in trust, respect, and accountability where every team member is empowered to take ownership of their work and uphold extremely high standards in service quality. Our mission is to have a positive daily impact on the lives of residents by delivering dependable and efficient trash and recycling solutions while fostering loving and truthful relationships with both clients and coworkers.\n\nAs part of this commitment, we are seeking a motivated and responsible... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Prior experience in customer service
  • Prior experience in people management
  • Proficiency with MS Word, Outlook, Excel and PowerPoint
  • Basic knowledge of employment law
  • Strategic thinking ability
  • Strong work ethic and integrity
  • Ability to manage stress and adapt
  • Effective verbal and written communication
  • Ability to build and maintain teams
  • Flexibility to work split shift and on call
  • Willingness to work remotely and travel within district

Job Qualifications

  • High school diploma or GED equivalent
  • Customer service and prior people management experience (preferred in a part-time workforce)
  • Proficiency in MS Word, Outlook, Excel and PowerPoint
  • Knowledge of basic employment law, customer service fundamentals, and leadership/management principles
  • Strategic thinking
  • Unwavering work ethic, integrity and sense of accountability
  • Ability to manage stress and adapt to changing environment
  • Ability to perform effectively in environments with frequent workload changes and competing demands
  • Ability to empathize with customers and team members
  • Effective communication, both verbally and written
  • Build effective teams, hold self/others accountable
  • Able to work with cross-functional teams within the organization
  • Flexibility to work variable schedule and/or be on call during irregular hours depending on business needs

Job Duties

  • Provide on-call support to Service Valets and communities within split shift schedule
  • Responsible for recruiting, hiring and onboarding Service Valets
  • Responsible for ensuring daily/nightly completion of resident doorstep trash/recycle pick-up for assigned properties
  • Inspect properties regularly for resident and Service Valet compliance
  • Responsible for creating and managing schedule for part-time workforce
  • Resolve customer complaints within three hours of a report being made
  • Comply with, promote and train on all safety policies and procedures
  • Report all safety incidents in a thorough and timely manner
  • Ensure daily delivery of company reports to designated property staff members
  • Keep timely/accurate customer, associate and operational records
  • Discuss associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
  • Facilitate and lead new community launches, including container distributions
  • Drive to properties within assigned district/region

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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