Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Inclusive culture
Employee Discounts
Flexible Schedule
Career development opportunities
supportive work environment
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hospitality company known for its unique approach to guest experiences and its distinct San Francisco-born entrepreneurial spirit. Since its founding in 1981 by Bill Kimpton, the company has revolutionized the hospitality industry by fostering heartfelt, human connections and creating environments where both guests and employees feel genuinely valued and connected. Kimpton's culture is characterized by its lively, rebellious, and genuine work atmosphere that encourages creativity, self-leadership, and individuality. This company prioritizes meaningful interactions, exceptional service standards, and a supportive, inclusive work environment where people from diverse backgrounds can thrive and shine. The... Show More
Job Requirements
- High school diploma preferred
- At least 1 year of experience in customer service or a similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
- Flexible schedule, able to work evenings, weekends, and holidays when needed
Job Qualifications
- High school diploma preferred
- At least 1 year of experience in customer service or a similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
Job Duties
- Greet all guests upon arrival
- Assist guests with luggage to their rooms promptly when checking in and upon checking out
- Hail taxicabs and answer questions
- Provide guests with general hotel information once in their room
- Assist guests by taking luggage to the curb to meet their transportation
- Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- Provide guests with general questions and assistance when Concierge is not available
- Be knowledgeable of the community and area to provide information on special events such as sporting, theater, movies, entertainment, and restaurants
- Submit all lost and found articles accompanied by a report
- Function as a doorperson as needed
- Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency
- Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- Take on responsibilities outside of this job post as needed due to the company’s flexible work culture
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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