Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive wage
Professional development opportunities
Supportive team environment
Employee wellness programs
Job Description
The Bay Club Company (TBCC) is a premier hospitality and fitness club organization known for providing exceptional experiences for its members and guests. Renowned for its commitment to creating an environment of luxury, wellness, and unparalleled service, TBCC blends advanced amenities with a welcoming atmosphere to promote community and personal well-being. The organization is dedicated to upholding its core values that emphasize integrity, teamwork, ownership, humility, curiosity, and open communication, ensuring a culture where employees feel empowered and supported as they contribute to the company’s success. TBCC has consistently fostered a workplace that values diversity, inclusivity, and respect across all... Show More
Job Requirements
- Ability to perform each primary job function satisfactorily
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Willingness to stand as needed
- Ability to deal with unpleasant or angry people with problem-solving skills
- Must be flexible to work varying shifts including early mornings, evenings, weekends, and holidays
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- Ability to read, understand and communicate information and ideas in writing so others will understand
- Ability to understand and communicate so others can understand ideas and information
- Ability to utilize spa software program and email communication software, such as Microsoft Outlook
- Knowledge of company policies
Job Duties
- Greet members and guests upon arrival to the club
- Check members in by swiping their membership card
- Ensure all guests fully complete a guest registration waiver and pay any applicable guest fees
- Book appointments, program, and class reservations for members
- Provide information regarding club programming and facilities
- Deliver exceptional service experience to members, guests, and associates with a goal of retaining guests for repeat business
- Operate cash register
- Process payments
- Manage and handle cash and balance cash drawer each shift
- Perform opening and/or closing duties, as required
- Answer and transfer phone calls
- Assist in maintaining cleanliness and stock levels of sports desk, lobby area and lobby retail and/or marketing campaign displays
- Communicate timely and follow up, as appropriate
- Provide membership sales team with guest/prospect lead contact information
- Actively participate in required events, programs, meetings, and trainings
- Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter