Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.30
Work Schedule
Flexible
Benefits
Bonus opportunities
health insurance options
Tuition assistance program
company-matching 401(k)
10% Associate Discount
Track to the Trades program
Health, dental and vision insurance
Life and Disability Insurance
Paid time off including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
Employee Assistance Program with concierge, work/life services and no-cost counseling
Education support programs including tuition assistance and trade skills scholarships
Business Travel Accident insurance
maternity and parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
annual bonuses
enrollment in Lowe's Employee Stock Purchase Plan
deferred compensation plan
grant awards
Job Description
Lowe's Companies, Inc. is a renowned Fortune 50 home improvement company that operates over 1,700 stores across the United States, serving approximately 16 million customer transactions every week. Founded and headquartered in Mooresville, North Carolina, Lowe's has cemented its position as a leader in the home improvement retail sector with fiscal year 2023 sales exceeding $86 billion. The company employs around 300,000 associates nationwide and is highly committed to supporting the communities it serves. Through initiatives focused on creating safe and affordable housing and developing the next generation of skilled trade experts, Lowe's continues to drive positive social impact alongside... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- able to read, write, and perform basic arithmetic
- able to stand and sit for prolonged periods
- minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- obtain sales-related licensure or registration if required by law in your state
Job Qualifications
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- able to read, write, and perform basic arithmetic (addition and subtraction)
- able to stand and sit for prolonged periods
- minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- 1 year of experience in completing customer sales orders
- 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design system
- professional certification related to the department being considered
- bi-lingual skills
Job Duties
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- if in the Pro Department, focus on external accounts and outside sales and services
- monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- support all checkout functions, call buttons, departmental pages, or requests for assistance
- train associates in the department by conducting on-the-job training on the sales floor and coaching around development needs
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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