Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Bonus opportunities
health insurance options
Tuition assistance program
company-matching 401(k)
associate discount
Track to the Trades program
Job Description
Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 50 home improvement retailer, committed to serving millions of customers weekly throughout the United States. With more than 1,700 stores across the country and approximately 300,000 dedicated associates, Lowe's stands as a pillar in the home improvement industry. Headquartered in Mooresville, North Carolina, the company generated over $86 billion in total fiscal year 2023 sales, reflecting robust growth and a deep connection with its customer base. Lowe's mission goes beyond business success—it also embraces a strong commitment to community support, focusing on programs that promote safe and affordable housing and the... Show More
Job Requirements
- High school diploma or GED
- 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years external customer-facing sales or 18 months Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- able to read, write, and perform basic arithmetic (addition and subtraction)
- able to stand and sit for prolonged periods
- minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Job Qualifications
- High school diploma or GED
- 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years external customer-facing sales or 18 months Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- able to read, write, and perform basic arithmetic (addition and subtraction)
- able to stand and sit for prolonged periods
- minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- 1 year of experience in completing customer sales orders
- 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- professional certification related to the department
- bi-lingual skills
Job Duties
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- if in the Pro Department, focus on external accounts and outside sales and services
- monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- support all checkout functions, call buttons, departmental pages, or requests for assistance
- train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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