Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $27.00
Work Schedule
Standard Hours
Day Shifts
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Harbor Heights Olympia is a distinguished residential community managed by Columbia Hospitality, a renowned hospitality company dedicated to creating exceptional experiences through a people-first approach. Columbia Hospitality takes pride in fostering a values-driven culture where inclusivity, respect, and collaboration are central to the workplace environment. As part of the Columbia Hospitality family, Harbor Heights Olympia provides residents with top-tier living experiences while encouraging a vibrant community atmosphere. The organization’s commitment to its employees is evident through its comprehensive benefits, supportive culture, and growth opportunities. The culture of Columbia Hospitality is founded on the belief that people are the brand, and... Show More
Job Requirements
- Must be available Tuesday-Saturday
- A university degree with 2+ years of hospitality sales experience
- Strong sales and negotiation skills
- Ability to read, write and understand English
- Strong communication skills, including the ability to write reports, business correspondence, and operations manuals
- Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals
- Basic computer literacy in Microsoft Office, especially Word, PowerPoint and Excel
- Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building
Job Qualifications
- A university degree with 2+ years of hospitality sales experience
- Strong sales and negotiation skills
- Ability to read, write and understand English
- Strong communication skills, including the ability to write reports, business correspondence, and operations manuals
- Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
- Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals
- Ability to compute discounts, interest, commissions, proportions, and percentages
- Basic computer literacy in Microsoft Office, especially Word, PowerPoint and Excel
- Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building
Job Duties
- Meets and exceeds expectations for revenue growth and relationship building within given markets including new business development efforts
- Achieve quarterly/annual sales goals
- Maintains relationships and is an active member within the Harbor Heights community as well as the local area by attending in-house or remote networking events
- Required to achieve weekly/monthly prospecting goals and sales activities
- Contributes to property marketing plan for assigned sales markets
- Responds to all inquiries in a timely manner
- Maintains thorough documentation of all communications within operations software (Yardi)
- Reports weekly achievements for prospecting, inquiries, activities and industry events
- Manages group yielding efforts with support from the property Sales Leader (General Manager)
- Creates a seamless experience for our customers from initial contact to lease execution
- Performs Concierge Desk responsibilities in the absence of the resident concierge agent
- Develops and executes resident community event plans with General Manager oversight, maintaining fiscal responsibility
- Creates seamless event experiences that foster resident satisfaction, driving retention and lease renewals
- Assist Marketing Manager utilizing social media platforms to showcase the lifestyle, events, and amenities in an appealing format to future tenants
- Communicates operational problems, resident grievances, assists with special projects, and attends daily and weekly meetings
- May require additional job functions as needed based on the business needs of the property and team as requested by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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