Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Health savings account
Flexible spending account
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
Job Description
Big Cedar Lodge is a renowned hospitality destination nestled in the picturesque Ozark Mountains, offering a unique blend of rustic charm and modern amenities to guests seeking relaxation and adventure. As a premier resort, Big Cedar Lodge prides itself on delivering exceptional guest experiences through a commitment to quality service, attention to detail, and a warm, inviting atmosphere. The lodge features a variety of accommodations, dining options, recreational activities, and conservation attractions, making it a favored choice for family vacations, romantic getaways, and corporate retreats. With a reputation for excellence, Big Cedar Lodge emphasizes a respectful and inclusive work environment,... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 3 months related experience and/or training or equivalent combination of education and experience
- Basic knowledge of housekeeping department duties
- Familiarity with computer software including word processing, database, and spreadsheet, especially Excel
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract two-digit numbers and perform multiplication and division with tens and hundreds
- Ability to perform operations using units of American money, weight, volume, and distance
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to work well with a team
- Strong clerical, organizational, and communication skills
- Detail-oriented with a sense of urgency and real concern for guest satisfaction
Job Qualifications
- High school diploma or equivalent
- 1 to 3 months related experience and/or training or equivalent combination of education and experience
- Basic knowledge of housekeeping department duties
- Familiarity with computer software including word processing, database, and spreadsheet, especially Excel
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract two-digit numbers and perform multiplication and division with tens and hundreds
- Ability to perform operations using units of American money, weight, volume, and distance
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to work well with a team
- Strong clerical, organizational, and communication skills
- Detail-oriented with a sense of urgency and real concern for guest satisfaction
Job Duties
- Provide professional, friendly service to all guests
- Clean corridors, lobbies, stairways, lounges, and guest rooms
- Organize work schedule based on room status list, arrivals, and departures
- Distribute linen, towels, and room supplies using wheeled carts or by hand and restock cart at shift end
- Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and replace laundry bags and slips
- Replace dirty linens with clean items and store all dirty laundry per company policy
- Inspect and turn mattresses regularly, check room appliances for proper working order, and realign furniture and amenities according to prescribed layout
- Respond to guest queries and requests, handle housekeeping problems such as spills and broken glasses, deliver requested housekeeping items, and remove room service items
- Ensure confidentiality and security of guest rooms and follow all company safety and security procedures
- Observe and report damage to hotel property, maintenance issues, or safety hazards
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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