Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Health savings account
Flexible spending account
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Discounts on retail merchandise and restaurants
Job Description
Big Cedar Lodge is a renowned resort known for its scenic beauty and exceptional hospitality services. Rooted in the heart of nature and owned by Bass Pro Shops, the Lodge offers guests a memorable outdoor experience combined with luxurious accommodations and world-class amenities. The establishment prides itself on maintaining high standards of cleanliness, comfort, and guest satisfaction, making it a preferred destination for travelers seeking both adventure and relaxation. The Lodge is committed to fostering a work environment that values teamwork, professionalism, and continuous learning, providing employees with opportunities to grow and develop within the hospitality industry.
The Housekeeping R... Show More
The Housekeeping R... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 3 months related experience and/or training
- ability to perform physical tasks associated with housekeeping including lifting up to 75 pounds
- ability to read and comprehend instructions
- ability to communicate effectively with guests and team members
- reliable and punctual
- ability to follow safety and security procedures
- basic computer literacy
- willingness to work varied shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 1 to 3 months related experience and/or training or equivalent combination of education and experience
- basic knowledge of housekeeping department duties
- familiarity with computer software word processing, database and spreadsheet (especially Excel)
- ability to read and comprehend simple instructions
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money and weight measurement, volume, and distance
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction
- must be detailed oriented
- need strong clerical, organizational and communication skills
Job Duties
- Provides professional, friendly service to all guests
- cleans corridors, lobbies, stairways, and lounges as well as guest rooms
- organizes work schedule from the room status list, arrivals, and departures
- distributes linen, towels and room supplies using wheeled carts or by hand and organize and restock cart at the end of the shift
- restocks room supplies such as drinking glasses, soaps, shampoos, writing supplies and replaces laundry bags and slips
- replaces dirty linens with clean items and stores all dirty laundry in line with company policy
- inspects and turns mattresses regularly, checks all appliances in rooms are in working order and realign furniture and amenities according to prescribed layout
- responds to guest queries and requests, responds to calls for housekeeping problems such as spills, broken glasses, deliver any requested housekeeping items to guest rooms and remove room service items
- ensures confidentiality and security of guest rooms and follow all company safety and security procedures
- observe and report damage of hotel property report any maintenance issues or safety hazards
- all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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