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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Competitive wages
Sales commission
Stable company
Long-term growth opportunity
Job Description
Accent Countertops is a well-established company founded in 1985, recognized as a leader in the fabrication and installation of granite, quartz, and solid surface countertops. With a state-of-the-art 40,000 square foot fabrication facility located in Murray, Utah, and a dedicated sales and installation center in Reno, Nevada, Accent Countertops serves customers throughout both Utah and Nevada. The company has built a strong reputation over more than 35 years by consistently delivering quality craftsmanship, exceptional customer service, and competitive pricing without any middlemen or extra markups. Accent Countertops prides itself on its commitment to excellence, combining high-quality materials with expert workmanship... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years of relevant administrative or front-office experience
- ability to interact professionally with customers
- basic knowledge of sales processes and quoting
- proficiency with computer applications, especially Microsoft Office
- strong organizational skills
- excellent communication skills
- ability to multi-task in a fast-paced environment
Job Qualifications
- Post-secondary education preferred
- 3-5 years of administrative or front-office experience
- countertop, construction, or design industry experience is an asset
- experience with quoting and direct customer interaction preferred
- strong organizational and time management skills
- intermediate computer skills (Microsoft Office, data entry, ability to learn new systems)
- excellent verbal and written communication skills
- professional, positive, and customer-focused demeanor
Job Duties
- Greet walk-in customers and assist with basic showroom inquiries
- direct customers to Customer Service Representatives as needed
- answer and route incoming phone calls from customers and suppliers
- schedule in-home consultations
- manage and distribute general inquiry emails
- maintain and order showroom samples
- process incoming and outgoing mail
- arrange couriers for inter-branch deliveries and bank deposits
- file completed orders and invoices
- prepare daily bank deposits and reconcile POS transactions
- create invoices for completed orders
- maintain office equipment and supply levels
- assist walk-in customers with product selection guidance
- provide preliminary pricing information and basic quotes
- support Customer Service Representatives with follow-up communication
- process payments (credit/debit, cash, cheque)
- help ensure orders move smoothly from sale to completion
- deliver professional, solution-focused customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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