
Full-Time Patient & Family Concierge (UPMC Presbyterian/EMU)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
UPMC Presbyterian Hospital is a leading healthcare institution renowned for its commitment to providing high-quality patient care and innovative medical services. Located in Pittsburgh, Pennsylvania, UPMC Presbyterian offers a comprehensive range of specialty services, including advanced diagnostic and treatment options for neurological conditions, cancer, cardiovascular diseases, and much more. As a part of the UPMC health system, this hospital is dedicated to improving patient health outcomes through cutting-edge research, a compassionate care philosophy, and a multidisciplinary team approach. The facility serves a diverse patient population and is recognized for its expertise in complex medical cases and patient-centered services.
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Job Requirements
- High school diploma, or active enrollment in a high school/GED program, or one year of previous work experience in lieu of diploma/GED
- Must demonstrate compassion, enthusiasm, and a strong desire to provide an exceptional experience for patients and families at all times
- Ability to follow written and verbal instructions
- Previous experience in healthcare or customer service preferred
- Act 34 clearance
Job Qualifications
- High school diploma or active enrollment in a high school/GED program, or one year of previous work experience in lieu of diploma/GED
- Ability to follow written and verbal instructions
- Compassion and enthusiasm for providing excellent patient and family experience
- Previous experience in healthcare or customer service preferred but not required
Job Duties
- Greet and escort patients and visitors
- Assist with patient transport, meal delivery, and supply replenishment
- Maintain clean, organized spaces and report maintenance needs
- Answer phones, respond to call lights, and provide non-clinical assistance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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