Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
UPMC is a leading healthcare provider renowned for delivering exceptional medical care, compassionate patient services, and innovative health solutions. As a large health system, UPMC offers a diverse range of services across multiple facilities, including hospitals, clinics, and specialty care centers. With a strong commitment to patient-centered care and community well-being, UPMC continuously strives to enhance the healthcare experience for patients and their families through cutting-edge technology, highly skilled professionals, and a supportive environment. UPMC champions not only clinical excellence but also creates an environment that respects the dignity, privacy, and unique needs of every individual who enters its doors.Show More
Job Requirements
- High school diploma or active high school/GED program enrollment or one year of previous job experience in lieu of diploma
- Desire to provide exceptional patient and family experience
- Ability to follow written and verbal instructions
- Act 34 clearance
- Previous healthcare or customer service experience preferred
- Ability to work varied shift schedules
- Strong communication and organizational skills
Job Qualifications
- High school diploma or active high school/GED program enrollment or one year of previous job experience in lieu of diploma
- Ability to follow written and verbal instructions
- Strong interpersonal and customer service skills
- Previous healthcare or customer service experience a plus but not required
- Knowledge of hospital environment and privacy principles preferred
- Ability to multitask and work in a fast-paced environment
- Commitment to patient and family centered care
Job Duties
- Greet patients and families warmly and provide verbal directions and escort assistance
- Disseminate patient information to visitors while respecting confidentiality
- Serve as a reference for visiting hours, hospital policies, and parking discounts
- Clean and organize assigned areas including patient rooms and public spaces
- Assemble and serve meals according to diet orders and maintain food safety
- Transport patients, equipment, and specimens safely and timely throughout the hospital
- Retrieve and set up telehealth carts and perform weekly functionality tests
- Order, organize, and deliver supplies and equipment to patient units
- Answer unit phones and respond to call lights under direction
- Interact and socialize with patients, assess needs, and prompt mobility as appropriate
- Follow mandatory reporting procedures and uphold UPMC values and experience behaviors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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