Full-time Overnight Concierge | Cosmopolitan Condominiums
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Work Schedule
Night Shifts
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Task force work opportunities
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of experience in delivering exceptional hospitality solutions. With a broad and diverse portfolio that includes award-winning hotels and resorts, premier residential communities, upscale restaurants and bars, exclusive private and public golf clubs, sophisticated conference centers, and distinctive event venues, Columbia Hospitality stands as a leader in the hospitality industry. The company is celebrated for its commitment to excellence and has earned accolades as one of the Top Companies to Work for in Washington, as noted by Seattle Business Magazine and Puget Sound Business Journal. This... Show More
Job Requirements
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications preferred
- Availability to work overnight shifts
- Strong organizational skills
- Ability to maintain confidentiality
- Excellent problem-solving abilities
Job Qualifications
- Previous experience in customer service roles preferred
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
- Ability to read, write and speak English fluently
- Strong communication and interpersonal skills
- Conflict management skills
Job Duties
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all resident and guest's requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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