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Life Time

Full-Time Membership Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.75
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Work Schedule

Flexible
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within an established and rapidly growing company. Specializing in health, wellness, and athletic experiences, Life Time combines fitness resorts with an exceptional hospitality approach to create vibrant, healthy communities. This company is dedicated to providing an inspiring workplace where professionals can grow, learn, and thrive, aiding members and guests in their pursuit of healthier, happier lives. Life Time is recognized for its commitment to diversity, equity, and inclusion, ensuring that all employees have equal opportunities for recruitment, training, and promotion based on merit... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Bachelor's degree in hospitality preferred
  • Passion to serve others
  • Effective communication skills

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • Assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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