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Life Time

Full-Time Membership Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.75 - $22.25
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a lifestyle career within a dynamic and expanding organization. Known for fostering a healthy way of life community, Life Time offers a unique environment where employees are empowered to contribute to helping members live healthier and happier lives. Committed to excellence, the company prioritizes a vibrant work culture, inclusivity, and professional growth, making it an attractive workplace for individuals passionate about hospitality and wellness. Life Time Athletic Resorts combines upscale service amenities with a welcoming atmosphere, setting it apart as a leading brand in the... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor's degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serve as point of contact for new member acquisition and member retention interactions
  • engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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