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Full Time Member Services Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Paid Time Off
Paid holidays
401k with match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Heated underground parking
Complimentary Meals
Employee Referral Awards
Employee assistance program
Uniforms Provided

Job Description

The Garlands of Barrington is a prestigious Life Plan community located in Barrington, IL, recognized for its award-winning reputation as one of the premier residential communities in the country. As a well-established hospitality and hotel service provider, The Garlands focuses on delivering exceptional living experiences to its members through outstanding customer service, safety, and vibrant community engagement. The community is designed to provide comfort, security, and engagement to its residents, making it an ideal place to live for seniors who seek an active, fulfilling lifestyle. The Garlands combines excellent amenities, professional staff, and a commitment to top-tier member satisfaction, creating... Show More

Job Requirements

  • High school diploma or equivalent
  • must be able to lift up to 50 lbs
  • ability to walk and stand continuously
  • current valid driver's license
  • availability to work flexible shifts including weekends and holidays
  • physical ability to perform duties such as snow removal
  • capable of completing AED and CPR certification training
  • strong interpersonal and communication skills
  • basic computer literacy
  • experience in emergency response is beneficial but not mandatory

Job Qualifications

  • Proven strong customer service skills
  • ability to demonstrate compassion, patience, and understanding
  • current driver's license in good standing
  • excellent communication skills and phone etiquette
  • attention to detail
  • basic computer skills and ability to learn new systems
  • experience working in or with police or fire department is helpful but not required
  • capable of working a flexible schedule including weekends and holidays
  • ability to remain calm and professional during emergency situations

Job Duties

  • Serve as the first point of contact to personally greet all customers and valet park vehicles
  • provide an array of services to members including unloading vehicles, delivering packages and mail, transportation, dog walking, and washing cars
  • provide a safe and secure environment as a first responder in all areas of the community
  • serve as liaison between the community and emergency personnel including fire department, paramedics, and 911
  • respond to medical emergencies by taking appropriate and immediate action to assist individuals in distress
  • complete building security rounds
  • assist the maintenance department with snow removal when necessary
  • certify in using AED and performing CPR with required training provided

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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