Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Job Description
OrthoMaryland is one of the oldest and most respected orthopaedic practices in the Baltimore metropolitan region, known for its longstanding tradition of providing excellent surgical and non-surgical orthopaedic care to patients. With a dedicated team of 26 Orthopaedic Doctors and Physician Assistants, OrthoMaryland offers comprehensive treatment for the entire family, from pediatric to adult patients. The practice prides itself on creating a welcoming environment that feels like family, both for patients and staff, with a focus on treating every member of the OrthoMaryland family with respect, compassion, and a healing touch.
Working as a Front Desk team member at OrthoMa... Show More
Working as a Front Desk team member at OrthoMa... Show More
Job Requirements
- High school diploma or equivalent
- must be able to multitask effectively
- critical time management skills necessary
- understanding of basic healthcare terminology
- demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
- excellent customer service skills
Job Qualifications
- High school diploma or equivalent
- associate degree preferred
- understanding of basic healthcare terminology
- demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
- excellent customer service skills
Job Duties
- Checks in and checks out patients in a timely, friendly manner
- comforts patients by answering any questions they may have
- discusses patient balances and collects copayment/balances
- maintains patient accounts by verifying insurance information and coordinating with relevant staff members for payment and referral requirements
- keeps doctors, physician assistants, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
- protects patients' right to confidentiality
- mandatory familiarity with HIPAA
- exhibit strong customer service skills in daily interaction with the public, staff, and physicians in the performance of job duties
- maintain a professional demeanor at all times, keeping the company's Core Values and Shared Purpose at the forefront of your actions
- collaborating in the process to protect Patient Health Information
- processing the collection of copayments/balances
- scheduling with both the patient and provider schedules in mind
- understanding and verifying insurance eligibility and the requirements of those plans
- responsibility for daily collection reconciliation
- performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
You may be also interested in: