Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life benefits
Job Description
Envoy Air Inc. is a wholly owned subsidiary of American Airlines Group and a prominent regional airline that operates under the American Eagle brand. Founded in 1998 through the merger of several smaller carriers, Envoy Air has grown to become one of the largest regional airlines worldwide. The airline is headquartered in Irving, Texas, and maintains major hubs in Dallas/Fort Worth, Chicago, and Miami. It also operates a significant ground handling operation in Los Angeles, emphasizing its extensive reach and operational capabilities within the American Airlines network. As a company committed to growth, reliability, and excellence in service, Envoy Air... Show More
Job Requirements
- minimum age 18
- high school diploma, GED, or international equivalent
- possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license
- ability to work rotating shifts including nights, holidays, weekends, days off
- ability to report to work regularly and timely
- flexible to work additional hours on short notice due to operational necessity
- able to perform duties in various weather conditions and time constraints
- able to carry, bend, lift and turn with bags and items weighing up to 75 lbs
- demonstrated ability to communicate verbally and in writing
- ability to read, write, fluently speak and understand English
- possess legal right to work in the United States
- a minimum of one year of customer service experience preferred
- previous experience in a team-lead capacity preferred
- organization and interpersonal skills necessary
- above-average qualities of leadership, initiative and judgment essential
- administrative background preferred
- above average attendance preferred
- some locations may desire previous airline experience including working knowledge of an airline’s ticketing system or ramp operations
Job Qualifications
- high school diploma, GED, or international equivalent
- possess a valid, unexpired and unsuspended REAL ID-compliant state driver’s license
- ability to communicate verbally and in writing
- ability to read, write, fluently speak and understand English
- possess legal right to work in the United States
- a minimum of one year of customer service experience preferred
- previous experience in a team-lead capacity preferred
- organization and interpersonal skills
- above-average qualities of leadership, initiative, and judgment
- administrative background preferred
- above average attendance preferred
- some locations may desire previous airline experience including working knowledge of an airline’s ticketing system or ramp operations
Job Duties
- coordinate operations within an assigned functional area
- ensure adequate operational coverage
- responsible for scheduling and manpower utilization
- maintain a safe, dependable and consistent operation
- conduct agent observations
- schedule and administer local training including new hire training
- maintain supplies and inventory control logs
- prepare customer correspondence
- investigate discrepancies
- compile statistical data for reports
- complete administrative duties
- perform station agent work within ramp service operation
- load and unload baggage and cargo on and off aircraft
- transport items between terminals, aircraft and bag room using equipment
- marshal aircraft to ensure a safe path
- clean and service cabin interiors
- de-ice aircraft using chemicals or compounds if applicable
- organize work groups and handle multiple priorities in fast-paced environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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