Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Job Description
Planned Companies is a well-established company located in Washington D.C. that prides itself on delivering outstanding customer service and creating exceptional client experiences. The company operates within the client services sector and has built a reputation for professionalism and high-quality service. With a commitment to inclusivity and equal opportunity employment, Planned Companies values diversity and fosters a welcoming work environment. The company actively promotes a culture where respect, integrity, and client satisfaction are at the forefront, ensuring both employees and clients feel valued and supported.
The role of Lead Concierge at Planned Companies is a pivotal position within the organ... Show More
The role of Lead Concierge at Planned Companies is a pivotal position within the organ... Show More
Job Requirements
- minimum of 4+ years client-facing experience
- basic computer literacy skills
- advanced written and verbal communication skills
- excellent knowledge of local attractions and establishments
- polite, friendly, and self-assured attitude
- multitasking skills
- good time management
Job Qualifications
- minimum of 4+ years client-facing experience
- basic computer literacy skills
- advanced written and verbal communication skills
- excellent knowledge of local attractions and establishments
- polite, friendly, and self-assured attitude
- multitasking skills
- good time management
Job Duties
- make reservations at local establishments upon client requests
- manage concierge staff
- handle inquiries from clients and residents professionally
- assist with organizing on-site events
- greet clients and guide them to designated areas
- manage customer expectations and process important queries politely
- maintain tailored experiences for frequent clients based on their needs
- answer telephones and monitor the lobby
- provide information about local stores and services
- maintain control and logging of all keys
- announce visitors to clients and tenants and manage visitor access
- maintain a clean and pleasant environment
- log and secure all packages and deliveries
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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