Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
employer match
Job Description
Planned Companies is a distinguished company committed to providing exceptional client services through dedicated and professional staffing solutions. Located in Reston, VA, Planned Companies has built a reputation for delivering top-tier concierge and client management services that ensure a memorable and seamless experience for residents and visitors alike. As a full-time employer, Planned Companies values its team by offering a supportive work environment where professionalism, communication, and client satisfaction are paramount. Employees benefit from competitive pay, including a salary of $23.00 per hour, and comprehensive benefits that recognize their contribution to the company's success.
The role of Lead Concier... Show More
The role of Lead Concier... Show More
Job Requirements
- Minimum of 2+ years client-facing experience
- Basic computer literacy skills and talent for technology
- Microsoft Suite proficiency
- Advanced written and verbal communication skills
- Polite, friendly, and self-assured attitude
- Skills in multitasking and good time management
- Some experience with scheduling
- Basic knowledge of resident portal software
Job Qualifications
- Minimum of 2+ years client-facing experience
- Basic computer literacy skills and talent for technology
- Proficiency with Microsoft Suite
- Advanced written and verbal communication skills
- Polite, friendly, and self-assured attitude
- Skills in multitasking and good time management
- Some experience with scheduling
- Basic knowledge of resident portal software
Job Duties
- Manage concierge staff
- Handle inquiries from clients and residents in a professional manner
- Help with the organization of on-site events
- Greet clients when they enter the building and guide them to their designated areas
- Process important queries and manage customer expectations in a polite and friendly manner
- Keep track of frequent clients and create a tailored experience based on their personal needs
- Answer telephones and monitor the lobby
- Provide information on surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
- Maintain control of all keys including logging keys in and out
- Announce all visitors to clients and tenants and keep visitors at the front desk until permission is granted
- Maintain a clean and pleasant environment
- Log in and secure all packages, deliveries, and other appropriate items at the designated area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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