Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
basic life insurance
short-term disability
supplemental life insurance
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty
paid bereavement
Parental leave
hotel discounts
Restaurant Discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC is a prominent hospitality company known for managing high-quality hotels that provide exceptional guest experiences. One of its key properties, Hotel Arista, is a luxury hotel that emphasizes comfort, cleanliness, and top-tier guest service. CityGate Hospitality prides itself on maintaining a welcoming environment while upholding high standards of professionalism and operational excellence. The company values its employees and offers competitive compensation, benefits, and opportunities for career growth within the hospitality industry.
The Room Attendant role at Hotel Arista is crucial to the hotel's mission of delivering a memorable and luxurious stay to every guest. As a Ro... Show More
The Room Attendant role at Hotel Arista is crucial to the hotel's mission of delivering a memorable and luxurious stay to every guest. As a Ro... Show More
Job Requirements
- Must be 18 or older
- Must have open availability weekdays and weekends
- Able to lift up to 50lbs with or without accommodation
- Able to push and pull carts and equipment weighing up to 50lbs
- Able to walk and stand for up to 8 hours a day with or without accommodation
- Able to bend, stoop, squat, and stretch to complete cleaning and inspection tasks
Job Qualifications
- Must be able to speak and understand basic English
- Basic reading, writing, and math skills
- Background in housekeeping or janitorial service
- Luxury housekeeping experience preferred
- Honest, dependable, and responsible
- Enjoys working with people and is a team player
- Neat and clean appearance
- Flexible schedule and availability to work weekends and holidays
Job Duties
- Attend and participate in daily pre-shift meetings
- Clean and service assigned rooms or areas according to established standards including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash
- Clean room refrigerators, coffee/tea makers, cups, and glasses
- Wear safety protection equipment as provided in line with department and local regulations
- Handle and store chemicals according to hotel and legislative requirements
- Greet and acknowledge guests, answer questions
- Communicate room status via phone system to establish when service is completed and rooms are ready
- Report rooms unable to service to supervisor
- Document deficiencies or damages found in rooms using ticketing platform and report to supervisor
- Follow established safety procedures and report any incidents or suspicious behavior
- Respond to guest special requests and ensure satisfaction
- Participate in hotel recycling and green cleaning programs
- Report and log lost and found items according to procedures
- Maintain assigned housekeeping carts and stock at the end of shifts
- Work as part of a team and communicate with other departments
- Assist with deep cleaning projects and room turndown duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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