Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
basic life insurance
short-term disability
401(k) Plan
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty
paid bereavement
Partially-paid parental leave
Hotel restaurant discounts
Pet insurance
Incentive programs
Job Description
Hotel Arista is a distinguished luxury hospitality establishment dedicated to providing exceptional guest experiences through personalized services and a warm, welcoming atmosphere. Known for its commitment to excellence, Hotel Arista combines elegant accommodations with attentive guest support, making it a premier choice for travelers seeking comfort and sophistication. This renowned hotel is part of CityGate Hospitality LLC, a respected hospitality company that upholds high standards across its properties. Employees at Hotel Arista benefit from a supportive workplace culture where teamwork, passion, and a focus on guest satisfaction are paramount. The hotel fosters career growth by offering comprehensive training and opportunities... Show More
Job Requirements
- Must be 18 or older
- high school diploma or equivalent
- availability to work weekdays and weekends including morning, mid, and evening shifts
- willingness to learn and excel in personalized luxury service
- valid Driver’s License and clear driving record
- ability to walk and stand for up to 8 hours daily
- ability to bend, stoop, squat, and stretch as needed
- ability to lift up to 30 pounds regularly and up to 50 pounds occasionally
Job Qualifications
- High school diploma or equivalent education
- background in luxury hospitality or related field strongly preferred
- excellent verbal and written communication skills
- neat and clean appearance
- attention to detail
- enthusiasm and passion for making people happy
- ability to work in a team environment
- flexible schedule availability including nights, weekends, and holidays
- valid Driver’s License and clear motor vehicle record
Job Duties
- Acquires and relays information that personalizes the guest’s stay
- creates a ritual experience around arrival and departure
- conducts guest registration and follows check-out procedures
- offers the Personal Hosts business card at the end of the Welcome Ritual
- fulfills traditional concierge and bell person roles
- transports luggage to the room
- escorts guests while engaging in conversation and explaining room features
- answers Welcome Desk telephones and handles special requests, complaints, and problems
- handles guests' messages and mail if applicable
- utilizes the FLASH report and Outlook calendar
- understands and follows emergency procedure and evacuation protocols
- follows credit policy and hotel procedures
- maintains close working relationships with all hotel departments
- stays knowledgeable of In Room Dining Menu to assist in taking orders
- operates Opera PMS, Guest History, Reservations, Ibahn, Digital Alchemy, Microsoft Outlook, and other hotel technologies
- transports guests and associates in company vehicles
- performs related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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