Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.40
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
education support programs
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is a leading home improvement retail company committed to providing exceptional customer service and quality products to its customers. As one of the largest retailers in the sector, Lowe's operates numerous stores across various locations, offering a wide range of home improvement products, tools, appliances, and services. The company prides itself on fostering a positive shopping experience and creating a welcoming atmosphere for customers through knowledgeable and friendly staff. Lowe's values diversity, inclusion, and equal opportunity employment, ensuring a supportive workplace for all associates.
This job opening is for the position of Cashier and Customer Service Associate at ... Show More
This job opening is for the position of Cashier and Customer Service Associate at ... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift items weighing up to 15 pounds with or without accommodation
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, and warranties preferred
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at a Lowe's retail store preferred
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Less than a year of retail experience detecting common signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service through execution of Lowe's customer service policies and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, or loading merchandise
- Listens and responds to customer and employee questions by guiding them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information regarding stock, special orders, benefits, applications, and warranties
- Coaches, develops, and trains associates in departmental duties or sales opportunities
- Uses cash register to process sales, returns, and refunds
- Provides monetary change to CSA Front End associates for register activities
- Supervises, coaches, and supports CSA Front End team
- Removes security tags, verifies product information, and bags merchandise
- Answers incoming phone calls and directs or takes messages
- Opens additional registers when necessary
- Assists in line vesting to ensure quick checkout turnaround
- Prepares register area at shift start and end, checks register and scanner functionality and stocks supplies
- Inspects returned merchandise for damage
- Enters and submits customer orders, prints tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise correctly
- Looks up product information and competitor prices to verify price matching
- Records store used items on usage lists
- Monitors cash amount in drawers, obtains safety bags
- Monitors store entrances and assists with alarms
- Detects signs of shoplifting, theft, and security risks and reports them
- Maintains cleanliness and organization of store and work areas
- Maintains a safe and secure environment by conducting safety reviews and noting hazards
- Adheres to safety requirements relevant to job duties
- Operates store equipment as needed
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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