Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Equal employment opportunity
Job Description
Lowe's Companies, Inc. is a prominent home improvement retail company dedicated to helping customers build, repair, remodel, and maintain their homes and businesses. Founded with a commitment to exceptional customer service and quality products, Lowe's operates numerous retail stores across the United States, providing a comprehensive selection of home improvement products ranging from appliances, tools, and hardware to gardening supplies and home decor. The company is known for its customer-centric approach, innovation in retail technology, and continuous efforts to offer value and convenience to its customers. Lowe's strives to create a welcoming environment for shoppers and provides various career opportunities... Show More
Job Requirements
- less than 1 year experience using a computer including inputting, accessing, modifying or outputting information
- less than 1 year experience using common retail technology such as smart phones and tablets
- 1 to 2 years retail experience as a cashier
- ability to lift items up to 15 pounds with or without reasonable accommodation
Job Qualifications
- less than 1 year experience using a computer including inputting, accessing, modifying or outputting information
- less than 1 year experience using common retail technology such as smart phones and tablets
- 1 to 2 years retail experience as a cashier
- ability to lift items up to 15 pounds with or without reasonable accommodation
- high school diploma or equivalent preferred
- 1 to 2 years experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans and explaining warranties
- 1 to 2 years experience as a head cashier preferred
- 1 to 2 years experience working in any department at a Lowe's retail store preferred
- 1 to 2 years supervisory experience including directing, delegating, evaluating, training and coaching employees preferred
- less than a year retail experience detecting signs of shoplifting preferred
Job Duties
- monitors and identifies customers who need assistance at multiple self-checkout registers simultaneously
- approaches and interacts with customers to proactively recommend products and services appropriately
- greets, assists, and engages with multiple customers on multiple registers at the same time
- moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- thanks the customer for their business and invites them back to shop at Lowe's
- provides smart customer service following Lowe's policies, procedures and programs
- seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions
- demonstrates sincere appreciation to customers
- communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
- coaches, develops, provides feedback and trains associates in departmental duties or sales opportunities
- uses a cash register to process sales transactions, returns, and refunds
- provides proper monetary change to front-end associates for register activities
- supervises, coaches and supports front-end team associates
- removes security tags, verifies product information and bags merchandise for customers
- answers incoming phone calls and directs or takes messages
- opens additional registers as necessary to ensure adequate coverage
- assists in line vesting to expedite checkout process
- prepares register area at start and end of shift ensuring functionality and stocking supplies
- inspects returned merchandise for damage
- enters and submits customer orders, prints order tickets, verifies receipts and signs off on loading tickets
- reviews and places online orders and returned merchandise appropriately
- looks up product information and competitor prices to verify price match
- records items used in store on store use lists
- obtains safety bags from cash office and monitors cash to comply with requirements
- monitors merchandise entering and leaving store entrances, assists with alarm triggers
- detects signs of shoplifting and other security risks and reports promptly
- ensures compliance with housekeeping standards for cleanliness and organization
- maintains a safe and secure work environment, conducts safety reviews, notes hazards, and secures premises
- adheres to safety requirements including top stock safety and use of safety devices
- operates store equipment including phones, paging systems, copiers, fax machines, computers, CCTV, key cutter, panel saw, paint mixer, flooring cutters, and baler
- performs additional duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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