Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Lowe's is a renowned home improvement retailer known for providing a wide selection of products and exceptional customer service to homeowners, contractors, and do-it-yourself enthusiasts. Operating numerous stores across the country, Lowe's offers a comprehensive range of home improvement products including tools, appliances, building materials, and garden supplies. As a company deeply committed to customer satisfaction and community involvement, Lowe's strives to create a positive shopping environment where customers can find everything they need to accomplish their projects efficiently and effectively. Lowe's is an equal opportunity employer that values diversity and inclusion, ensuring fair treatment of all employees regardless of... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items up to 15 pounds with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail cashier experience preferred
- Ability to identify and sell products based on customer needs
- Experience in credit card transactions, installations, add-on sales, and protection plans preferred
- Experience as a head cashier or supervisory role preferred
- Knowledge of shoplifting detection and loss prevention techniques preferred
- Strong communication and interpersonal skills
- Ability to coach, train, and develop associates
- Comfortable using retail technologies such as cash registers and smart devices
- Ability to multi-task and work effectively in a fast-paced retail environment
Job Duties
- Monitor and identify customers needing assistance at multiple self-checkout registers simultaneously
- Approach and engage customers to proactively recommend products and services
- Greet and assist multiple customers on registers concurrently
- Ensure accurate transaction completion by moving and lifting products as needed
- Thank customers and invite them to return
- Provide consistent SMART customer service following Lowe's policies
- Assist customers in locating, demonstrating, selecting, carrying, or loading merchandise
- Respond promptly and knowledgeably to customer and employee questions
- Show sincere appreciation towards customers
- Communicate stock, special orders, and warranty information clearly
- Coach, develop, and train associates in departmental duties and sales opportunities
- Process sales transactions, returns, and refunds using a cash register
- Manage monetary change for front end associates
- Supervise and support CSA Front End Team
- Remove security tags and bag merchandise
- Handle incoming phone calls and direct or take messages
- Open additional registers to maintain checkout coverage
- Assist in reducing checkout line wait times
- Prepare register area by checking functionality and stocking supplies
- Inspect returned merchandise for damage
- Manage customer order entry and verify receipts
- Organize online orders and returned items
- Research product information and verify price matches
- Maintain store use lists for items used
- Monitor cash amounts and store entrances for security
- Detect and report signs of shoplifting or security risks
- Maintain cleanliness and organization through housekeeping standards
- Ensure a safe work environment by conducting safety reviews and hazard checks
- Operate essential store equipment as required
- Perform other assigned duties as needed
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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