Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Job Description
Lowe's is a leading home improvement retail company dedicated to providing customers with an extensive selection of products, exceptional customer service, and an enjoyable shopping experience. Known for its wide range of home improvement supplies, tools, appliances, and services, Lowe's has established itself as a trusted name in the retail sector. The company operates many stores across various locations, serving both DIY enthusiasts and professional contractors. Lowe's focuses on fostering a positive work environment that encourages teamwork, professional development, and an unwavering commitment to customer satisfaction. This role is part of Lowe's larger mission to help customers improve their homes... Show More
Job Requirements
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology, such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at Lowe's retail store preferred
- 1 to 2 years of supervisory experience, including directing, delegating, evaluating, training, and coaching employees preferred
- Less than a year of retail experience detecting common signs of shoplifting preferred.
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking customers through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds
- Provides proper monetary change to CSA Front End associates
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise
- Answers incoming calls and directs or takes messages
- Opens additional registers when necessary
- Assists in line vesting to help quicker checkout turnaround
- Prepares register area by confirming functionality of registers and scanners and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise
- Looks up product information and competitor prices for price matching
- Records store-used items
- Obtains safety bags and monitors cash in drawers
- Monitors merchandise entering and leaving store
- Detects signs of shoplifting, theft, and security risks and reports them
- Ensures compliance with housekeeping standards to maintain cleanliness and organization
- Maintains a safe and secure work environment including conducting safety reviews and noting hazards
- Adheres to safety requirements including proper use of safety devices
- Operates store equipment as needed depending on role and department
- Performs additional duties as assigned.
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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