Full Time Guest Service Representative/Bartender
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $14.50
Work Schedule
Rotating Shifts
Benefits
PTO
Access to wages prior to payday
Discount Program
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Voluntary options
long-term disability coverage
401(k) match
Double Time for Holidays Worked
Health savings account
Employee assistance program
Dependent care FSA
Job Description
Our company is a distinguished entity within the hospitality industry, known for delivering exceptional guest services and creating memorable experiences. We operate a boutique hotel with an intimate setting that includes a charming 5-seat bar, catering to guests seeking a personalized and welcoming environment. Our hotel prides itself on blending comfort, convenience, and ambiance to ensure every guest feels uniquely valued from the moment they enter our doors until their departure.
The position of Guest Service Representative/Bartender is a pivotal role within our establishment, combining front desk operations with bartending responsibilities. As the first and last impression on our... Show More
The position of Guest Service Representative/Bartender is a pivotal role within our establishment, combining front desk operations with bartending responsibilities. As the first and last impression on our... Show More
Job Requirements
- High school graduate or GED
- must be 21 years old to mix spirits
- able to work independently and as part of a team
- proficient computer skills
- able to work in a fast-paced environment
- able to use tact and understanding in customer service
- possess mathematical aptitude
- willing to obtain TIPS certification if not already certified
Job Qualifications
- High school graduate or GED
- must be 21 years old to mix spirits
- knowledge of front desk operations and procedures, guest services and hotel services
- proficiently speak, read, write, and comprehend the English language
- able to work independently and desire to participate as part of a team
- possess proficient computer skills including knowledge of MS Office products
- knowledge of brand operating systems preferred
- able to use tact and understanding when dealing with a variety of customer service problems
- possess high school graduate level mathematical aptitude
- demonstrate genuine care for customers and employees
- comfortable conversing with individuals from a variety of backgrounds and organizational levels
- able to work in a fast-paced environment
- TIPS certification is a plus
Job Duties
- Ensure every guest is greeted and welcomed in a unique and personable way upon arrival
- promptly serve bar guests
- book guest hotel reservations
- register guests to the hotel, verifying reservation, personal information and securing payment information
- answer and route calls as appropriate, take guest messages with accuracy
- promote the brand loyalty program and provide recognition and benefits to all present members
- anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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