Carpenter Hotel

Full-Time Front Office Agent - Carpenter Hotel

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays

Job Description

Bunkhouse, established in 2006, is a dynamic hospitality company known for managing a growing portfolio of unique hotels and Jo's Coffee locations. Rooted deeply in the communities it operates, Bunkhouse has earned a reputation for offering more than just accommodation and coffee—it crafts memorable experiences through a distinctive blend of design, culture, and genuine hospitality. The company's work is characterized by a passionate focus on authentic local culture, meticulous attention to detail, and thoughtful design, all contributing to an unparalleled sense of place that resonates with guests. This commitment to embedding itself in the communities it serves has made Bunkhouse... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or customer service
  • excellent verbal and written communication skills
  • ability to work in a fast-paced environment
  • strong interpersonal skills
  • proficiency with computer systems and office software
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills
  • experience in front desk or customer service role preferred
  • ability to resolve conflicts effectively
  • proficiency with reservation and billing systems
  • knowledge of local attractions and amenities
  • strong organizational skills
  • attention to detail

Job Duties

  • adhere to all standards of operations policies and procedures manuals training material memos and verbal instruction
  • complete all shift checklist items
  • check in and out all hotel guests in a confident professional and personalized manner
  • take hotel reservations accurately and efficiently
  • assist in the development and implementation of special projects
  • ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
  • maintain a positive relationship with all employees and guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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