Full Time Front Desk Coordinator, Outpatient Physical Therapy
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
on-site parking
Professional Development
Job Description
St. Luke's University Health Network is a renowned healthcare organization dedicated to delivering exceptional care to patients while fostering education and community health advancement. Recognized for its unwavering commitment to excellence, St. Luke's values the skills, experience, and compassion of its employees, viewing them as its most valuable asset. The organization operates with a mission to care for the sick and injured, educate healthcare professionals including physicians and nurses, and improve healthcare access for all individuals, regardless of their financial capability. This mission underscores St. Luke's reputation as a leading healthcare provider in the communities it serves, emphasizing a patient-centered... Show More
Job Requirements
- High school diploma or equivalent
- three years of related office experience
- proficiency in MS Office suite including Word, Excel, and Access
- experience with PC software such as statistical database and presentation tools
- excellent communication skills both oral and written
- ability to obtain and interpret patient information accurately
- knowledge of patient growth and treatment needs
- ability to manage multi-tasking clerical duties
- prior medical or rehabilitation office experience preferred
Job Qualifications
- High school graduate or equivalent
- excellent oral and written communication skills
- competency in obtaining and interpreting patient information
- knowledge of patient growth, development, and treatment needs
- mastery of MS Office including Word, Excel, and Access
- experience with statistical database and presentation software
- three years related office experience preferably in a medical setting
- previous rehabilitation experience preferred
Job Duties
- Answers the telephone in a timely manner, assists or directs the caller to the appropriate person or department
- receives and updates patient information
- maintains files in the appropriate order
- establishes and maintains accurate patient records and record filing system
- accurately completes the registration process in the current computer system
- verifies patient’s insurance benefits
- processes pre-certifications/authorizations depending on the special requirements of the patient’s insurance company
- schedules appointments considering patient needs and utilizing the clinic time efficiently
- confirms appointments and maintains a full department schedule
- communicates any scheduling problems to the Department Manager
- receives cash, checks, and credit card payments and prepares receipts
- distributes mail to clinical staff
- processes requests for release of information in accordance with the policies set forth by the Medical Record Department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
You may be also interested in: