Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
St. Luke's University Health Network is a renowned healthcare organization committed to delivering exceptional medical care and improving community health. With a dedicated workforce that embodies skill, experience, and compassion, St. Luke's prioritizes the well-being of its patients while fostering an environment of professional growth and excellence. The organization is deeply rooted in its mission to care for the sick and injured, educate healthcare professionals including physicians and nurses, and ensure that access to healthcare is available to all, regardless of financial status. St. Luke's is proud of its employees, recognizing them as its most valuable asset and highlighting their... Show More
Job Requirements
- High school graduate or equivalent
- three years related office experience
- experience with Microsoft Office
- ability to handle multiple clerical tasks
- excellent communication skills
- proficiency in computer software
- capability to maintain organized patient records
- ability to work in a fast-paced medical environment
- physical ability to sit and stand for extended periods
- ability to lift up to 50 lbs
- understanding of patient confidentiality and medical record policies
Job Qualifications
- High school graduate or equivalent
- excellent oral and written skills
- demonstrates competency in obtaining and interpreting patient information
- knowledge of growth and development
- understanding of treatment needs related to patient age
- mastery of MS Office including Word, Excel, and Access
- experience with other PC software such as statistical database and presentation software
- three years related office experience preferably in a medical setting
- previous rehabilitation experience preferred
Job Duties
- Answers the telephone in a timely manner, assists or directs the caller to the appropriate person or department
- receives and updates patient information
- maintains files in the appropriate order
- establishes and maintains accurate patient records and record filing system
- accurately completes the registration process in the current computer system
- verifies patient’s insurance benefits
- processes pre-certifications/authorizations depending on the special requirements of the patient’s insurance company
- schedules appointments considering patient needs and utilizing the clinic time efficiently
- confirms appointments and maintains a full department schedule
- communicates any scheduling problems to the Department Manager
- receives cash, checks, and credit card payments and prepares receipts
- distributes mail to clinical staff
- processes requests for release of information in accordance with the policies set forth by the Medical Record Department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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