Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
Life insurance
Professional development opportunities
short term disability
long term disability
Accidental death and dismemberment plan
Hospitalization plan
Job Description
Access Management is a reputable property management company dedicated to delivering exceptional community living experiences. Known for its commitment to fostering positive, supportive work environments, Access Management prioritizes employee well-being and professional growth. The company serves a diverse portfolio of communities, focusing on providing outstanding service and maintaining high standards that align with its core values and mission. As an employer, Access Management offers a comprehensive benefits package that underscores its commitment to supporting its team members both professionally and personally. This includes medical, dental, and vision insurance coverage, paid time off, matching 401k plans, employer-paid life insurance, and opportunities... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to work extended hours and weekends
- ability to lift 30 lbs
- ability to stand or sit for long periods
- effective communication skills both written and verbal
- ability to handle and lift objects and packages
- ability to reach with hands and arms
- ability to navigate property quickly
- willingness to adhere to professional and ethical standards
- ability to follow safety protocols
Job Qualifications
- Outstanding customer service skills
- effective written and verbal communication skills
- strong interpersonal skills
- ability to manage multiple tasks
- ability to work flexible hours including weekends
- familiarity with electronic security systems is a plus
- prior experience in a customer-facing role preferred
Job Duties
- Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally
- documents issues or transactions as needed
- answers the telephone promptly and attends to callers' requests professionally
- keeps track of activity logs and incident reports for the Community Association Manager to review
- demonstrates excellent customer service, communication and time management skills
- greets and directs residents, guests and invitees
- monitors emergency response system
- monitors and controls electronic security control systems if applicable
- monitors and controls key card distribution
- resolves and follows-up on all complaints and issues notifying the Community Association Manager as necessary
- ensures all safety precautions are followed while performing duties
- may assist with resident notifications or special events
- other responsibilities as assigned by management
- practice and adhere to Access Management’s service standards
- conduct business with the highest standards of personal, professional and ethical conduct
- perform or assist with operations to maintain workflow and meet schedules
- follow all policies and standard operating procedures as instructed by management
- perform special projects, tasks and other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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