Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
Hooverwood Living is a well-established healthcare facility dedicated to providing exceptional patient care within a welcoming and family-oriented environment. Known for its commitment to diversity, Hooverwood Living promotes a culture that respects and values varied staff backgrounds, ensuring team members thrive in a supportive setting. Equipped with the latest technologies and offering a broad range of healthcare services, Hooverwood Living stands as a leading organization in the healthcare industry focused on quality service and compassionate care. The company emphasizes professionalism, integrity, and a patient-first approach in all aspects of its operations, aiming to create a positive impact on all residents... Show More
Job Requirements
- High school diploma or GED
- Friendly customer service oriented personality
- Working knowledge of computers including Microsoft office Excel Word PowerPoint Outlook
- Ability to communicate effectively
- Excellent organizational skills
- Ability to handle multiple tasks simultaneously
- Adherence to confidentiality and HIPAA guidelines
Job Qualifications
- High school diploma or GED
- Friendly customer service oriented personality
- Working knowledge of computers including Microsoft office Excel Word PowerPoint Outlook
Job Duties
- Maintaining the reception area in a friendly clean organized and professional manner
- Greeting residents residents' families and friends salespersons and other visitors and directing each according to their needs
- Answering all incoming telephone calls and making connections with proper persons taking messages or forwarding calls to voicemail for department heads and supervisors
- Referring calls requesting various information and determine the proper source
- Provide clerical support for the facility by using the front desk computer to create resident admission forms business and thank you letters and other requested documents or spreadsheets
- Additional clerical support on a regular basis for the business office medical records nursing administration human resources and any other clerical task as assigned and assuring all clerical information is kept confidential and secure per hooverwood and hipaa policies and guidelines
- Selling meal tickets to employees and guests balancing meal box at beginning and end of each shift
- Follows proper protocol for all emergency codes
- Responsible for the security of everyone that comes through the front door may request employees to show their purses bags etc for a visual inspection
- Responsible for locking unlocking the front door at designated time
- Assures family members and visitors sign in out and abide by the facility visiting hours
- Assures each package delivery is directed to the proper department
- Redirect confused residents who may attempt to wander off facility premises to the area they are to be in if the resident cannot be redirected call the unit for a nursing staff member to come and assist the resident
- Logging residents out and back in when they leave the building for any reason
- Notifying the idt group when a resident passes away
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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