Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Employer Match
Job Description
Planned Companies is a distinguished property management and lifestyle services provider committed to enhancing the living experiences of tenants, guests, and visitors in their managed communities. Located in Washington D.C., the company prides itself on delivering exceptional service standards that contribute to the overall safety, convenience, and satisfaction of residential and commercial property occupants. With a keen focus on personalized attention and meticulous care, Planned Companies offers comprehensive concierge and front desk services through its division, Planned Lifestyle Services (PLS). The company fosters a supportive and professional environment, positioning itself as an employer that values experience, dedication, and customer-centric values... Show More
Job Requirements
- 3+ years of customer service experience
- desire and passion to provide a warm and welcoming hello to everyone
- excellent written and verbal communication and basic computer skills
- knowledge of local attractions and establishments
- polite, friendly, self-assured and able to multitask with good time-management
- ability to lift up to 50lbs when needed
Job Qualifications
- Military or law enforcement experience
- 3+ years of customer service experience
- excellent written and verbal communication skills
- basic computer skills
- knowledge of local attractions and establishments
- ability to multitask and manage time effectively
- polite, friendly, and self-assured demeanor
Job Duties
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
- schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- plan and organize on-site events
- provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
- document, secure and track mail, deliveries, and vendor services at designated areas
- answer telephones, monitor lobby as well as maintain and control keys and access cards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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