Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Tops is a well-established supermarket chain known for being a friendly neighborhood store that saves its customers both time and money. With a strong community focus and a solid reputation in the retail grocery industry, Tops aims to provide exceptional service while maintaining affordable prices and convenience for all shoppers. As part of the company’s core mission, every associate is dedicated to delivering remarkable customer service and enhancing the overall shopping experience. Recognized for its welcoming atmosphere and commitment to customer satisfaction, Tops is a favored destination for families and individuals looking for quality groceries and reliable front-end service.
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Job Requirements
- Must be 18 years of age
Job Qualifications
- Ability to read, write, and perform basic math functions
- possess basic computer skills
- possess strong communication skills
Job Duties
- Cultivates and maintains remarkable customer service and customer relations at the front-end
- attention to associate appearance and behavior
- maintains acceptable service levels
- effectively trains, coaches, and mentors associates
- reacts to all customer concerns quickly and effectively while following policies and procedures to provide the best experience possible
- controls store shrink by monitoring cashier product handling, cashier ringing/scanning techniques, file maintenance performance
- writes or oversees writing of the weekly schedule for front-end associates and maintains proper staffing
- makes certain that associates are properly informed and trained about all promotions and fundraisers
- ensures that merchandise returns are fulfilled throughout the day
- ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
- maintains a friendly, professional and well organized image in all areas of the front-end department including parking lot, vestibule, checkouts
- finishes and retains reports/logs needed for store audit and state inspection
- responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
- maintains supplies for front-end, places orders when needed and keeps inventory
- performs special store level tasks/projects as assigned by the store manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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