You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $74,800.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
The Michaels Companies Inc. is a premier arts and crafts retail chain headquartered in Irving, Texas. Since its founding in 1973, Michaels has become North America's leading destination for all things creative, operating over 1,300 stores across 49 states and Canada along with a robust online presence at Michaels.com and Michaels.ca. The company is committed to fueling the joy of creativity and celebration by providing customers with a wide range of crafting supplies, custom framing solutions through its subsidiary Artistree, and expert guidance for creative projects. Michaels places a strong emphasis on fostering a welcoming, inclusive, and customer-focused retail environment... Show More
Job Requirements
- High school diploma or equivalent
- prior retail management experience preferred
- ability to remain standing for long periods of time
- physical capability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- strong organizational skills
- ability to engage customers and manage a team effectively
- authorized to work in the United States
- must comply with federal, state, and local legal requirements of the job
- ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Retail management experience preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to adhere to company policies and Standard Operating Procedures
- experience in customer service and problem solving
- familiarity with inventory management and cash handling procedures
- ability to train, observe, and coach team members
- capability to manage multiple priorities in a fast-paced retail environment
- understanding of safety and shrink prevention programs
- proficient in leading events and omnichannel retail processes
- capacity to serve as a positive role model and uphold the organization’s values
Job Duties
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- ensure execution of Company policies and standards
- hold them accountable for store conditions and results
- ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- plan and lead the execution of class and in-store events in accordance with Company programs
- lead the omnichannel processes
- manage and execute shrink and safety programs
- assist with cash reconciliation and bank deposits
- assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- assist with the onboarding of new Team Members
- train, observe, and coach the customer experience team (sales floor and cashier) to achieve results
- participate in the performance management process
- support Talent Development of your team
- utilize the leadership competencies for continued self-development
- serve as Manager on Duty (MOD)
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image
- and serve as a role model for others
- acknowledge customers, help locate the product and provide solutions
- participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- manage and execute the shrink and safety programs
- cross train in Custom Framing selling and production
- in select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All