Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,500.00 - $66,800.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a household name for arts and crafts supplies. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a unique marketplace dedicated to handmade goods. With a mission to fuel the joy of creativity, Michaels offers countless opportunities for individuals passionate about arts, crafts, and unique handmade products. Michaels is widely recognized for fostering... Show More
Job Requirements
- High school diploma or equivalent
- retail management experience preferred
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves
- capability to perform physical activities such as bending, reaching, and stretching
- ability to work nights, weekends, and early mornings
- compliance with federal, state, and local legal job requirements
- willingness to engage in interactive accommodation process if needed
Job Qualifications
- Retail management experience preferred
- strong leadership and team management skills
- effective communication and interpersonal abilities
- knowledge of store operations and inventory management
- ability to train and develop team members
- problem-solving and conflict resolution skills
- familiarity with omnichannel retail processes
- customer service orientation
- basic cash handling skills
Job Duties
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures and Company programs to ensure compliance with applicable laws and requirements
- ensure execution of Company policies and standards
- hold team accountable for store conditions and results
- ensure all front end policies and procedures are followed
- achieve KPIs and manage team to achieve role KPIs
- plan and lead execution of class and in-store events
- lead omnichannel processes
- manage and execute shrink and safety programs
- assist with cash reconciliation and bank deposits
- assist with inventory processes including Return to Vendor and Advance Shipping Notice
- assist with onboarding of new Team Members
- train, observe, and coach customer experience team to achieve results
- participate in performance management process
- serve as Manager on Duty
- interact with others respectfully and promote organization values
- acknowledge customers and help locate products
- participate in truck unloading and stocking
- cross train in Custom Framing selling and production
- lead custom framing solution delivery where applicable
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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