Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a premier global real estate platform renowned for its expertise in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, the company operates in over 250 markets worldwide, managing a vast portfolio exceeding $300 billion in real estate assets. As the largest operator of apartment communities in the United States, Greystar manages over 1,000,000 units globally and holds nearly $79 billion in assets under management, which includes extensive development and regulatory assets. Founded in 1993 by Bob Faith, Greystar prides itself on delivering world-class service in the rental residential... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to work Monday through Friday from 9:00 am to 6:00 pm with weekend availability as needed
- Strong verbal and written communication skills
- Excellent organizational skills with attention to detail
- Ability to handle multiple tasks efficiently and work under pressure
- Friendly and professional demeanor
- Ability to maintain confidentiality and handle sensitive information appropriately
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Previous customer service or concierge experience preferred
- Basic knowledge of community services and local area amenities
- Ability to work collaboratively within a team environment
- Proficiency with phone systems and office software
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait to speak with a team member
- Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request callbacks as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other services provided by the community
- Assist the community team with scheduling, planning and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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