Greystar Real Estate Partners LLC logo

Full-Time Concierge - West Palm Beach, FL

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a premier, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar is a recognized leader in the industry, managing and operating over $300 billion worth of real estate assets globally across more than 250 markets. The company maintains a significant international presence with offices located throughout North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages over 1,000,000 units and beds worldwide. The company’s vast portfolio includes nearly... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Ability to work Monday through Friday, 9:00 a.m. to 6:00 p.m., with weekend availability as needed
  • Excellent verbal and written communication skills
  • Proficient in phone etiquette and basic computer skills
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient in basic computer applications
  • Ability to work collaboratively in a team environment
  • Detail-oriented and highly organized

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
  • Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
  • Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and or elevator schedule for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and or other services provided by the community
  • Assist the community team with scheduling, planning and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.