Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical
Dental
Vision
401k
Job Description
Planned Companies is a distinguished property management company located in Reston, VA, known for its commitment to delivering exceptional client and resident services. With a strong reputation for enhancing the living and working environments within their managed properties, Planned Companies emphasizes a culture of professionalism, innovation, and community engagement. They aim to build lasting relationships with clients by prioritizing responsiveness, attention to detail, and personalized service tailored to the specific needs of each community they serve. As a company that values inclusivity and equal opportunity, Planned Companies fosters a welcoming and supportive work environment for all employees, promoting diversity and... Show More
Job Requirements
- Minimum of 2+ years client-facing experience
- basic computer literacy skills and talent for technology
- proficiency in Microsoft Suite
- advanced written and verbal communication skills
- polite, friendly, and self-assured attitude
- skills in multitasking and good time management
- some experience with scheduling
- basic knowledge of resident portal software
Job Qualifications
- Minimum of 2+ years client-facing experience
- basic computer literacy skills and talent for technology
- proficiency in Microsoft Suite
- advanced written and verbal communication skills
- polite, friendly, and self-assured attitude
- skills in multitasking and good time management
- some experience with scheduling
- basic knowledge of resident portal software
Job Duties
- Manage concierge staff
- handle inquiries from clients and residents in a professional manner
- help with the organization of on-site events
- greet clients when they enter the building and guide them to their designated areas
- process important queries and manage customer expectations in a polite and friendly manner
- keep track of frequent clients and create a tailored experience based on their personal needs
- answer telephones and monitor the lobby
- provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
- maintain control of all keys including logging the keys in and out
- announce all visitors to the clients and tenants and keep all visitors at the front desk until permission is received from the unit resident or tenant
- maintain a clean and pleasant environment
- log in and secure all packages, deliveries, and other appropriate items at the designated area
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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