Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Holiday pay
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA
FSA
Referral Bonus
Employee assistance program
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
paid daily
Online Learning Platform
volunteer opportunities
Committee participation
Task force work opportunities
Job Description
Columbia Hospitality, Inc. is a renowned national management and consulting company with over 25 years of expertise in delivering exceptional hospitality experiences across a diverse portfolio. Their offerings span award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Recognized repeatedly as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal, Columbia Hospitality is celebrated for its commitment to fostering a fun, dynamic, and nurturing environment for its team members. The company values accountability, creativity, enthusiasm, honesty, inclusion, and respect,... Show More
Job Requirements
- must be available for 1:30pm-10:00pm shift
- ability to read, write and speak English fluently
- previous customer service experience preferred
- proficiency in Microsoft Office applications preferred
Job Qualifications
- previous experience in customer service roles preferred
- proficiency in Microsoft Office applications especially Word and Excel preferred
- ability to read, write and speak English fluently
- strong communication and interpersonal skills
- ability to manage conflicts professionally
- project management capabilities
- familiarity with security procedures
Job Duties
- maintains up to date information of events in the region
- establishes professional familiarity with personal preferences, likes and dislikes of residents and guests
- answers the telephone in a pleasant and professional manner within three rings
- coordinates requests, comments and reservations through property intranet service
- communicates key updates and information to team members and management in a timely manner
- ensures proper building safety and security measures are followed at all times
- carefully documents the details of shift through logs and other reports for continuity
- maintains a close working relationship with local police and alarm monitoring services
- ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- maintains a clean, neat, organized and orderly offices and desks at all times
- responds to all resident and guest requests in an expeditious, courteous and professional manner
- responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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